InTechnology Unveils Instant Communications Manager Client
Special to TAG-IT News Agency
LONDON InTechnology, the UKs largest IT managed services provider, has launched Instant Communications Manager Client (ICMC), a new all-in-one manageable client where Instant Talk, Instant Alert and Instant Locate applications are accessible through one single portal.
Based on the highly successful Push-to-Talk technology which is now widely deployed, ICMC enables businesses and public sector organizations to communicate with their employees more effectively and efficiently than when using a conventional walkie-talkie device.
ICMC comes with a range of advanced mobile calling, tracking and recording features including one-to-one calling, group announcements to selected users, instant alerts, stealth listening and automatic recording, as well as location detection.
Such features provide an unprecedented level of flexibility, enabling businesses and other organizations to communicate quickly and comprehensively with staff, as well as offering monitoring and security features designed to protect employees from any potential harm.
ICMC has been designed against a backdrop of several influencing factors, as InTechnologys Group Product Manager for Instant Communications, Maria Pouney, explains:
As communications technologies continue to converge, there is a greater need to carry fewer devices. Because Instant Communications applications are built into the mobile phone, this means one less device for employees to carry. Also, Software as a Service applications are growing, providing organizations with greater flexibility to introduce new initiative to support their staff and their businesses.
And with the economy still in the doldrums, the need for businesses and other organizations to improve efficiencies their resource management has never been higher.
Maria added: New and emerging legislation means that employers need to adhere to legal and regulatory demands. For example, the introduction of the Corporate Manslaughter and Homicide Act 2007 means there is now a practical, moral and legal imperative for organizations to protect their workers. Legally, a lone worker should not be put at greater risk than any other employee. Instant Communications applications such as Instant Alert and Locate enable organizations to better protect their staff, particularly lone workers and those involved in riskier professions such as traffic wardens, couriers, lorry drivers and emergency services."
With the ICMC, employers can now communicate one-to-one or one-to-all simultaneously, track staff movements and immediately receive alerts when significant events or major issues arise.
The functionality of the centralized ICMC through a PC means that staff within any organization as well as temporary employees can communicate with each other at the touch of a button, providing a safer environment in which to work.
ICMC has been designed for a range of markets and different types of users, including but not restricted to education, transport, taxi/courier, traffic wardens, lone workers and wide area staff, such as those involved in events management.
InTechnology is one of the UKs leading service providers and delivers Cloud-based services to over 800 public and private sector businesses across the UK. It has an unrivalled mix of skills embracing Network, Hosting, Data, Voice and Unified Communications.
