ASUS Response to Reports of Instability in some Intel 13th and/or 14th Gen Desktop Processors

TAIPEI - Intel has recently issued a statement in response to reports of instability in some of its 13th and/or 14th-generation desktop processors. ASUS is aware of this issue and is actively assisting our customers in mitigating its impact, according to the official website of the website of ASUS. 

This includes providing timely BIOS updates based on Intel’s latest investigation. We will also offer a two-year extended warranty for affected Desktop CPU. More information can be found here: Warranty Policy for Intel® Boxed and Tray Processors and Additional Warranty Updates on Intel Core 13th/14th Gen Desktop Processors - Intel Community. (Note: the maximum warranty period for affected CPU can be up to five years only.

ASUS deeply cares about its customers’ satisfaction and remains committed to providing the highest level of quality and service. If have any questions, contact the ASUS’s local customer service center.