TIM Brazil Partners with Ericsson for Comprehensive Billing Modernization

Strategic partnership aims to modernize TIM's billing systems unifying different platforms in a unique cloud-native deployment on Oracle Cloud Infrastructure.

STOCKHOLM - TIM Brazil has announced a strategic partnership with Ericsson [NASDAQ: ERIC] to modernize its billing systems, consolidating multiple platforms and unifying systems across its consumer, corporate, and fixed customers segments with the cloud-native Ericsson Billing solution. With a long-standing collaboration, TIM Brazil has selected Ericsson as a trusted partner to address both immediate and long-term operational needs. Ericsson Billing will be deployed on Oracle Cloud Infrastructure, with a public cloud deployment model, a press release stated by Ericsson. 

This partnership highlights TIM Brazil’s commitment to operational efficiency and technological advancement. By consolidating its billing systems into a single, converged platform, TIM aims to enhance system performance, streamline operations, and simplify its architecture. The cloud-native solution offers improved infrastructure optimization, bolstered security, and continuous product lifecycle management, integrating accounting, debt collection, and roaming functionalities into one cohesive platform. Additionally, the system is designed to enhance billing accuracy through AI-driven precision. The solution that TIM will deploy is designed to simplify billing for hybrid services, such as fixed and mobile, reducing integration complexity while providing comprehensive solutions.

"Together with TIM Brazil, we are embarking on a transformative journey that not only builds on our strong partnership but also demonstrates our shared commitment to innovation," said Luiz Tavares, Vice President of Sales at Ericsson.

"We are always looking to use technology to our advantage, bringing more efficiency and continuous improvement to our processes, in addition to enabling better experiences for our customers. Our goal with Ericsson is to explore new innovative business models that require high computational performance combined with accuracy. And, most importantly, to create value and make life easier for our clients" says Auana Mattar, CIO at TIM Brazil.