Lenovo Joins the ServiceNow Consulting and Implementation Partner Program

HONG KONG - Lenovo announced it has joined the ServiceNow Consulting and Implementation Partner Program to help organizations take advantage of innovative workflows developed by Lenovo using ServiceNow platform capabilities, a press release stated by Lenovo. 

As a ServiceNow Consulting and Implementation partner, Lenovo will utilize its extensive industry expertise, services track record, and large-scale implementation knowledge to help customers accelerate their digital transformation through the Now Platform. Lenovo will initially offer a gateway for transformative Digital Workplace capabilities to customers in Australia and Hong Kong, with further territories across the globe to follow.

The revamped ServiceNow Partner Program recognizes partners for their varied expertise and experience to drive opportunities, reach new markets, and help joint customers in their digital transformation efforts.

Lenovo is expanding its Digital Workplace Solutions capabilities with the Consulting and Implementation Partner Program to supply services through the Now Platform, such as Order Management, Enterprise Asset Management, Service Bridge, Service Portfolio Management, Technology Provider Service Management, Security Operations, IT Service Management, IT Operations Management and Generative AI solutions which can be bundled with Lenovo Care of One platform capabilities.

Through the program and Lenovo’s implementation of the Now Platform, customers will benefit from the latest Lenovo Digital Workplace Solutions, meaning they will be able to more effectively manage the client, vendor, and employee experience, integrate new services into existing systems, improve security and data protection controls and leverage AI capabilities.

“This joint go-to-market approach with ServiceNow means we’re providing customers with the very latest IT solutions to help them transform and stay competitive in a digital world. We’re supporting customers across all industries both as a ServiceNow service provider as well as offering consulting and solutions integration capabilities across Lenovo’s service management portfolio. It means we can harness our collective expertise to elevate the customer experience, solve customers’ most complex business challenges and accelerate successful digital transformation outcomes,” said Linda Yao, Chief Operating Officer and Head of Strategy, Lenovo Solutions & Services Group. 

“As a customer and now a valued ServiceNow partner, Lenovo will drive continuous business improvement for our customers and leverage the Now Platform to help accelerate time to revenue,” said Marion Ryan, VP, Alliances and Channel Ecosystem APJ at ServiceNow. “This partnership will enable faster collaboration with customers, measurable value and high levels of client satisfaction.”

Consulting and Implementation partners leverage industry or domain expertise to guide customers on how to introduce and utilize ServiceNow solutions to help their businesses grow and succeed. Partners use ServiceNow resources to influence deals, track technology deployments, and drive adoption of new solutions.